Design Thinking
Design Thinking is a methodology for creating innovative solutions for real people. It's all about learning. Test your assumptions quickly, fail fast, and iterate.
Empathize
Define
Ideate
IA, Flow, Wires, and Prototypes
Documentation and High Viz
I'm not a visual designer but collaborate with UI designers to create friendly and delightful experiences. I utilize internal style guides, iOS, and material design guidelines.
Validating and Measuring
Teamwork
Great products start with new technology and a passionate team. I'm super-charged when I meet talented individuals who are coming together to make something meaningful. But how do we uncover what's best for our users, business, and technology?
I start by getting to know everyone on the project and what their ideas are. I run group brainstorming sessions and help us build design maps to guide our way. I involve the dev team in user research - allowing them to listen in on interviews, see photographs of users' work environment, and sit in on usability testing.
I start by getting to know everyone on the project and what their ideas are. I run group brainstorming sessions and help us build design maps to guide our way. I involve the dev team in user research - allowing them to listen in on interviews, see photographs of users' work environment, and sit in on usability testing.
Workshops
Six to ten brains are better than one! Being highly collaborative by nature, I want to involve everyone from the PM's, devs, and QE's to the C-suite, sales, and client services reps. Workshop frameworks like Empathy Mapping, Design Studios, Design Sprints, and self-created formats provide an environment for all disciplines to solve the problem together.
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I like what Salesforce outlines as their generic workshop template. 90 minutes is the ideal workshop time. A larger problem takes several workshops chained together - hopefully going through the entire Design Thinking process ending with making and measuring the outcome (aka a Design Sprint)!
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Layers to UX
Visual design is important, but it's only the tip of the iceberg. Designer Jesse James Garrett does a great job here of illustrating the layers involved in creating great UX.